Privacy policy

We are committed to protecting and respecting your privacy very seriously and treat all your personal data with great care. This policy (together with the other provisions of our terms of use and any other documents referred to on it) sets out the basis on which personal data we collect from you, or that you provide to us, will be processed.

This Privacy Policy describes which personal data is collected and for which purposes this personal data is processed by the Hotel Maestranza. It also states which rights you have under the applicable data protection legislation.

For the purpose of the EU General Data Protection Regulation (“GDPR”), we inform:

1/ Data controller

Holder: Hotel Maestranza
Address: calle Gamazo, 12 - 41001 Sevilla
Telephone: (+34) 954 561 070
email: director@hotelmaestranza.es

2/ Purposes

Depending on the user’s requests, the personal data collected will be processed by Hotel Maestranza in accordance with the following purposes:

• To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences
• To manage the user’s contact requests with Hotel Maestranza through the channels provided to this end
• To manage the provision of the contracted accommodation service, as well as additional services

The user’s data will be kept for the period required to fulfil each purpose or until the user requests their withdrawal from Hotel Maestranza, opposes or revokes their consent.

3/ Your rights

If you want to exercise your rights, you may request us to provide a copy of your personal data by sending an email to director@hotelmaestranza.es. We will ask you to identify yourself. We will not provide you with a copy of your personal data to the extent that the rights and freedoms of others are or may be adversely affected.

The GDPR provides the following rights for individuals:

• Right to revoke consent
• Right of access to your information
• Right to rectification and erasure of data, and restriction of processing
• Right to data portability
• Right to object

If you have additional questions or requests related to your rights, you can contact the Agencia Española de Protección de Datos, c/ Jorge Juan, 6 – 28001 Madrid.